Privacy Policy - Funko Tango

Introduction

Privacy Policy govern your use of the FunkoTango website (www.funkotango.com). By accessing the website, you agree to these terms. If you disagree, please do not use the website.

Use of Website: This website is for personal, lawful use only. Illegal or unauthorized use is prohibited.

Content Ownership: Content on FunkoTango, including text, graphics, logos, images, and software, is our property and protected by international laws. Commercial use requires our written consent.

User Submissions: Your submissions grant us a non-exclusive, worldwide, perpetual license to use, modify, and distribute your content without compensation.

GDPR Compliance

As we use Google Analytics and Facebook pixels, and photograph event attendees, we comply with the General Data Protection Regulation (GDPR). We commit to protecting personal data of EU residents.

Data Collection and Use: We collect data for website analytics and personalized user experience. This includes but is not limited to IP addresses, browsing patterns, and page interactions.
Consent for Photography and Videos at Events: By attending events advertised on our website, you consent to be photographed or filmed and for these images and videos to be used in our promotional materials.
User Rights under GDPR: You have the right to access, correct, delete your data, and withdraw consent. Contact us for requests or inquiries regarding your data.
Data Protection: We employ security measures to protect your data but cannot guarantee absolute security.

Disclaimer of Warranties: The website is provided “as is”. We disclaim all warranties, express or implied.

Limitation of Liability: FunkoTango is not liable for damages arising from website use.

Indemnification: You agree to indemnify FunkoTango against claims arising from your website use, content submissions, or Terms violation.

Changes to Terms: We may modify these Terms. Continued use post-modification implies acceptance.

Governing Law: These Terms are governed by Romanian law.

Dispute Resolution: Disputes are resolved through binding arbitration per American Arbitration Association rules.

Data Collection: Funkotango.com may collect personal information, such as names, addresses, and email addresses when users place an order. This information is used to process and fulfill orders and to communicate with users about their orders.

Funkotango.com may also collect anonymous, non-personal information about our users and visitors, such as browser type, location, and pages visited. This information is used to improve the site and to analyze trends and usage patterns.

Cookies: Funkotango.com may use cookies to store user preferences and to track usage patterns. A cookie is a small text file that is stored on a user’s computer and is used to recognize the user and provide a personalized experience.

Data Use: The personal information collected by Funkotango.com is used to process and fulfill orders and to communicate with users about their orders. This information may also be used to improve the site and to send users promotional emails and newsletters.

The anonymous, non-personal information collected by Funkotango.com may be used to improve the site and to analyze trends and usage patterns.

Data Protection: Funkotango.com takes the protection of user and visitor information very seriously. We use a variety of security measures to protect against unauthorized access to user and visitor information.

Changes to this Policy: Funkotango.com reserves the right to change this data collection policy at any time. Changes will be posted on this page and will become effective immediately upon posting.

Contact Information: If you have any questions or concerns about this data collection policy or your personal information, please contact us at contact@funkotango.com.

Refund and Cancellation Policy

Early Bird Tickets: Refunds are not issued for tickets purchased during the Early Bird period. However, tickets can be transferred to another person by sending a written request to contact@funkotango.com.
Refund, Return, or Exchange Requests:
- For any refund, return, or exchange requests regarding an order placed on funkotango.com, please contact us via email at contact@funkotango.com.
- All submitted requests will be reviewed, and you will receive a notification regarding the status of your request within 2 business days.
Request Acceptance Period:
- Refund, return, or exchange requests must be made within 15 days of the order placement date. Requests submitted after March 30, 2025, will not be considered.
Refund Process:
- If your refund request is approved, the payment amount will be refunded within 30 business days from the approval date.

Product/Service Delivery Policy

Electronic Delivery:
- All products and services sold under the Funko Tango brand (operated by ABG Business Tools S.R.L.) are delivered electronically via email.
Placing an Order:
- Select the desired service package and click the “Buy” button.
- Enter your personal information and choose the online payment method. Ensure that the order form is completed accurately, including the recipient’s billing and delivery information.
- A valid email address is essential, as all details about the purchased product/service will be sent to this address.
Online Payment:
- You will receive a payment link in the email body.
- Enter the required details, click “Pay Online”, and you will be redirected to the payment processor, https://stripe.com, to input your card details.
- Stripe Payments guarantees secure online transactions.
Data Security:
- Funko Tango (via ABG Business Tools S.R.L.) does not store or have access to your card details.
Confirmation Email:
- An email containing confirmation of access to the ordered services will be delivered within 1 business day of payment confirmation.